FAQ

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Are Flare candles made from natural materials?

Our candles are crafted from 100% soy wax and use fragrance oils that are free of phthalates and parabens. They come in unique paint can containers and are made with a blend of new and recycled materials, promoting sustainability.

Are Flare candles safe for pets and children?

Yes, our candles are made with non-toxic ingredients and lead-free wicks, making them safe for both pets and children when used responsibly and following the provided guidelines.

How long do Flare candles burn?

Paint Can Candles: 40-45 hours

Skull Candle: 6-8 hours

Does Flare offer custom candle orders?

Currently, we do not offer custom candle orders through our website. However, we regularly introduce new collections and scents to provide a diverse and exciting range of options for our customers.

Does Flare offer international shipping?

At this time, we do not ship our candles internationally, but we are actively working on expanding our shipping options. We hope to offer international delivery soon!

What is Flare's return policy?

Candles that have been used are not eligible for returns or refunds. However, if a product is damaged during shipping, we will offer a replacement or refund upon receiving photographic evidence of the damage along with the receipt, submitted to info@thecompanyflare.com.

Does Flare offer wholesale candles?

Yes, we offer wholesale and enjoy partnering with retailers to expand our reach. We provide a range of scent and vessel options, along with customizations to fit your brand’s needs. For more information contact info@thecompanyflare.com.

Help! My candle (...)

Our candle care guide has tips and tricks for good candle usage. If you still need help after reading our candle care guide we'd be happy to assist you if you contact us.